SecuGen strives to give you the best support. For many common issues,
you may find technical support information online within these
pages. We appreciate your feedback and suggestion of ways we could
If you just obtained a SecuGen fingerprint reader, visit our Quick Start page to get started.
How to Login to Windows with your SecuGen Reader
If you are using Windows 7 or higher, you can use Windows Biometric Framework (WBF) to quickly and easily login to Windows with your SecuGen Reader. Click here for instructions on how to do this.
Fingerprint Reader User Guides
If you are experiencing difficulties with your fingerprint reader,
many of your questions may be answered in the PDF document SecuGen
Peripheral User Guide. You may also browse and view other product guides here.
For other questions or to learn about biometrics,
check out our list of Frequently Asked Questions and Technology Overview.
SDK Technical Support
For information about purchasing SDK Technical Support, please click here.
If you need further assistance, send us an email,
and we'll do our best to help you out. firstname.lastname@example.org.